Frequently Asked Questions
Everything you need to know about our services, delivery, and policies.
1–2 business days in the capital, 2–4 for other regions. You will receive status updates via SMS / email.
Card online, cash on delivery (selected areas), and installment plans.
Within 14 days, in undamaged packaging with the receipt / invoice.
Manufacturer defects, per the brand's warranty policy.
Yes — checkout is SSL encrypted and processed by certified payment providers.
Yes. A tracking link is sent as soon as your parcel is handed to the courier.
Still have questions?
Our team usually replies within a few hours.